Business Operations Lead

Location

Remote with occasional in-person requirements in the South of England

Reports Directly To

CEO, LUCENT biopharma

Salary £25,000-£32,000 DOE

Role Purpose

1. To own, manage and maintain all operational tasks and processes within LUCENT
2. To create new systems and processes within LUCENT to support its growth and maturation
3. To support the CEO in all other aspects of the smooth running of the business and it’s growth, including business development, and personal support 

Requirement

Part time - 30 hours per week over 4 days to be pre-determined in accordance with business needs

About The Business

LUCENT biopharma is a thriving UK-based consultancy agency, providing specialist support to Pharmaceutical and Biotechnology companies in Europe, the UK and the US. 

We specialise in the interface of R&D and commercialisation of prescription medicines. Our clients trust us to increase their chance of success in bringing these new medicines to market and to maximising their potential benefit once there. We are unique in our depth of experience in this realm.

Our team members have spent decades in both large pharma and small biotech. We are experienced doctors, PhD scientists and life-science professionals with a wealth of expertise and enthusiasm for our work. We are adaptable and high-performing, carefully tailoring our services to our clients’ needs.

As a team, we believe there is no greater undertaking than working to improve human health and wellbeing. Our work touches on the lives of patients, family members and healthcare professionals across the globe.

Responsibilities

Our Business Operations Lead is a talented leader who supports operational leadership in a variety of departments - including general administration, finance, human resources and IT.

This role has a variety of day-to-day responsibilities that contribute to the smooth running of the business but also allows the individual to be a part of the overall growth and development of the business.

This person will be responsible for:

• Staff and subcontractor monthly hours collection, reconciliation and invoicing of clients
• Subcontractor management including payment of subcontractor monthly invoices and and expenses
• Regular communication with staff, subcontractors, management, clients and suppliers to ensure a high level of delivery from all areas of the business
• Project tracking and management: ensuring that activities remain on time and on budget
• Oversee the accounting processes, financial administration and liaison with the finance team to ensure all data is up to date and correct
• Maintenance and further development of organisational level policies and processes to enhance continued successful business growth
• Data collection and reporting of metrics to achieve targets set by the senior leadership team
• Management and maintenance of business systems to efficiently support the business and its growth plan
• Close liaison with CEO including diary and inbox support, travel and accommodation booking, reporting and other additional duties that will be required to grow the business
• Occasional personal support to the CEO to maximise his time on the business

Person Specification

This role is highly varied and requires an individual who is happy to get their hands dirty as well as working at a strategic level.

Required skills and qualifications

• Five or more years of proven success in a business operations role
• Excellent administrative and customer service skills
• Experience working within professional services (agency side)
• Expertise of business productivity software
• An aptitude for learning new business software applications

Desired traits

• Self-motivated
• Highly proactive - Alway seeking to do more, and better
• Extremely organised - Never lets anything drop 
• Ownership - will own and deliver on work without needing oversight or follow-up
• Strategic - proposes and implements new ways of doing things, doesn’t just follow instructions

Please note that a background in Science/Biotech is not essential for this role.

Recruitment Timeline:

Closing date for applications is midnight on 12th March and interviews will be taking place the week commencing 8th April.