QUALITY ASSURANCE MANAGER

Job Description
ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop ground breaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com
About ADM Protexin Ltd
ADM Protexin Ltd manufacture innovative, research based live bacteria products of the highest quality for the veterinary, human, agriculture and equine healthcare markets. With head office, manufacturing and distribution facilities based in Somerset, ADM Protexin distribute to over 90 countries worldwide.
Learn more at www.protexin.com
Your Responsibilities

• To implement and maintain an effective Quality Management System (QMS) in compliance with pharmaceutical GMP, and Food and Feed quality standards; managing the QA Systems team, overseeing various quality systems activities, and maintaining the highest standards of product quality and safety
• Management of the QA Systems Team: Lead and mentor the QA systems team, providing direction, guidance, and support, fostering a culture of quality and compliance within the team and across site.
• Site Quality Management System (QMS): Maintain the site QMS in accordance with EU/UK GMP requirements, and Food and Feed quality standards. Continuously assess and enhance the QMS to drive operational excellence and compliance.
• Site Audit Programme: Develop and execute an audit programme to ensure adherence to EU/UK GMP and Food and Feed quality standards and company policies. Coordinate internal and external audits and regulatory inspections.
• Supplier Approval and Management: Establish and maintain a robust supplier approval process, including risk assessment and performance evaluation. Collaborate with cross-functional teams to address supplier quality issues and ensure a secure supply chain.
• Management of Contract Manufacturing Organisations (CMOs): Oversee quality agreements and quality oversight of CMOs to ensure the production of high-quality products. Monitor CMO performance and manage continuous improvement initiatives.
• Hosting Regulatory Audits: Prepare for and host regulatory inspections and audits, maintaining a state of inspection readiness. Collaborate cross-functionally to address findings and implement CAPA.
• Customer Complaints: Manage the investigation, resolution, and trending of customer complaints related to product quality. Implement corrective actions to prevent recurrence and enhance customer satisfaction.
• Management Review: Facilitate and coordinate management review of the QMS, ensuring that senior leadership is informed of the system's performance.
• Stability Programme: Oversee the ongoing stability programme, ensuring that product stability data is collected, analysed, and maintained according to regulatory requirements.
• Document Control: Establish and maintain an effective document control system, ensuring that all quality-related documents are up-to-date, accessible, and compliant.
• HACCP: Develop and maintain an effective HACCP, TACCP and VACCP risk control system for food quality and safety.
• Quality Metrics: Develop and maintain key performance indicators (KPIs) to measure and report on quality performance
  

Your Profile

• Bachelor’s degree in a relevant field
• A minimum of 4 years’ experience in pharmaceutical quality assurance, including 2 years in a supervisory or management role
• Strong knowledge of EU/UK GMP regulations and their application in a pharmaceutical manufacturing environment.
• Excellent communication, leadership, and problem-solving skills.
• Detail-oriented with a focus on continuous improvement
• Proficiency in using quality management software and electronic document management systems.
• Ability to handle multiple projects and priorities simultaneously.
  

Your Future Perspective

• Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models
• Room for innovative thinking and growth with the possibility to manage your own career path.
• A company culture which promotes continuous learning and diversity. To assist with this all colleagues are able to join our Women’s and Multicultural Employee Resource Groups, and the ADM Pride Employee Network. As well as the company wide mentorship programme as mentor or mentee.
• Excellent career opportunities in a world leading nutrition company.
• An attractive remuneration including a variety of social benefits like subsidized health & fitness offers.
• Additional benefits and support for maternity and paternity leave
• ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in ‘Mental Health Aware’ training within three months of joining the business.
  

Learn more about ADM at www.adm.com.
We are proud to be an equal opportunity workplace and value diversity at our company to encourage a diverse range of perspectives, skills, experience and knowledge within our business. To assist with this the Company has established a UK Diversity forum to support participation of underrepresented groups in the work place. If you feel this job is for you, unlock your potential and apply now online informing us about your earliest possible entry date and salary expectation. By applying for this position, you agree to ADM’s privacy notice .
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