Transportation Coordinator - Dispatch - Chilliwack

Over 100 years in business, the Arrow Group of Companies has led the way in developing service-focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry-leading transportation, distribution and materials-handling organization.
The Chilliwack Mining Division is located centrally just off the Lickman Road exit off Hwy 1. This Division employs approximately 55 including 10 skilled Shop staff, 40 Professional Truck Drivers, and 5 Office support staff including the Division Manager. Our Division hauls copper concentrate and other materials for our preferred customers from various minesites to the Port of Vancouver for offshore delivery as well as other commodities that are conducive to haul in our ore trailers.
We are looking for a Transportation Coordinator for the Chilliwack Mining Division. Working directly under the Division Manager, this role best suits a motivated individual with an analytical mindset and a desire to advance their leadership abilities. As many of our Operation Supervisors begin their careers in this role, it is imperative to have excellent interpersonal skills, the ability to adapt and pivot when required and to be technologically proficient.
Great people work here!
For more information please visit Arrow Careers

• Annual salary $59,300 - $67,800
• Extended Medical benefits for you and your dependents including dental, pharmaceutical, paramedical, life insurance, short and long term disability insurance, health spending account and more.
• Pension matching program
• Competitive vacation benefits
• Shift 4 days on/3 days off; Sunday - Wednesday
• Opportunity for professional growth and career advancement
  

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.
Under the direction of the Division Manager, the Transportation Coordinator’s primary role is to coordinate and oversee the routing and scheduling of our daily trucking services to meet customer requirements focusing on maximizing payload and productivity in a safe and effective manner.

• Assists with the planning, coordination and oversight of the routing and scheduling of drivers and equipment and assures compliance with time schedules and applicable laws, codes, rules and regulations.
• Ensures the drivers have the proper instructions to perform their duties safely and listens to all driver concerns and acts on them appropriately.
• Ensures that schedules are carried out in an effective and efficient manner. Coordinates the daily assignment of company and contracted resources to maximize equipment productivity and payload while maintaining a high level of customer service.
• Makes necessary adjustments for road closures, overloads, lateness and related problems. Communicates regularly with the drivers to assist and manage implications caused by truck problems, lateness and accidents. Communicates with the customer to report compliance to daily targets as well as course of action should deviation to plans occur.
• Communicates with the various supplier sites to exchange information, coordinate activities and resolve issues, concerns and questions regarding trucking services, customer site and/or driver issues.
• Follow all workplace safety policies and compliance regulations participate in identifying hazards.
• Comply with all rules and regulations, protocols and established metrics.
• Continuously surveys the existing trucking program for safety and cost improvement opportunities and advises the manager of ways to improve current systems.
• Assists in the implementation of policy and process improvement.
• Confers and coordinates with shop personnel as well as drivers regarding repairs and preventative maintenance schedules and timelines.
• 2-4 years experience in transportation and/or relevant role/industry
• Preference will be given to those with post-secondary education
• Strong organizational skills
• Strong safety mindset
• Exceptional problem solving and critical thinking skills
• Embodies Arrows Core Values Safety, Quality, Teamwork, Responsibility, Integrity, and Fun!
• Needs to be responsible, accountable and dependable
• Demonstrates strong communication skills both verbally and written
• Strong work ethic and positive team attitude
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Computer proficiency – Microsoft Suite (Excel, Word, Outlook), and the ability to learn new software applications
• Demonstrates internal and external customer service excellence
• Self-starter