Key Account Manager, San Antonio, TX

Hiring By - Biostaffic


Job Highlights

Not Disclosed

Remote Job

Mid-Senior level

Posted 4 months ago
Job details

**This is a field based role located in San Antonio, TX and the surrounding area**

About The Grünenthal Group

Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focusing all of our activities and efforts on working towards our vision of a world free of pain.

Grünenthal is headquartered in Aachen, Germany, and has affiliates in 29 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2019, Grünenthal employed around 4,700 people and achieved sales of € 1.4 bn.

GRT US Holding, Inc. is entering the US healthcare market strategically by establishing a Specialty Pharmaceutical business (Averitas Pharma, Inc.) while investing in growth through partnerships in Health Technology (Fern Health) and Drug Discovery & Development (GRT Therapeutics).

Averitas Pharma was formed in 2018 as the USA commercial subsidiary of The Grünenthal Group, a multinational pharmaceutical company headquartered in Germany with a presence in more than 30 countries across Europe, Latin America, and the USA. For more than 70 years, Grünenthal has been a global leader in the research and development of therapeutics for pain, gout, and inflammation.

The first innovative product in our portfolio is QUTENZA® (capsaicin patch) 8% topical system, a non-opioid, which was acquired in late 2018. This acquisition gives Grünenthal global commercial rights to QUTENZA® and provides Averitas Pharma with its first FDA-approved product for distribution. QUTENZA® is currently marketed and distributed by Averitas Pharma in the US for the management of neuropathic pain associated with postherpetic neuralgia (PHN) and diabetic peripheral neuropathy (PDPN) of the feet. To learn more about QUTENZA®, please visit the product website.

QUTENZA® is a topical system that may provide 3 months of pain relief from a single, 30 minute (PDPN) or 1-hour (PHN) in office-treatment. Applications may be repeated every 3 months or as needed by the return of pain, but not more often than every 3 months. The medicine in QUTENZA® is prescription-strength capsaicin, which is the substance in chili peppers that gives them their heat sensation. QUTENZA® is the first and only treatment of its kind to deliver prescription-strength capsaicin directly into the skin. QUTENZA® is unlikely to interact with other medicines you may be taking. Like any medicine, QUTENZA® may not work for everyone. The most common side effects experienced by 5% or more of patients are: redness, pain, itching, and small bumps where QUTENZA® is applied, and nausea.

Our Values

We understand the needs and experiences of our patients and tailor solutions that are patient centric. Innovation, entrepreneurship, and integrity are at the core of our strategic long-term growth. We actively seek opportunities to collaborate and leverage diverse input when designing solutions. Our culture is intentionally aligned by a shared vision and purpose. We love what we do, and we are passionate about improving patients’ lives.  

Our Team

Key Account Manager (KAMs) are responsible for the successful growth of Qutenza® through execution of our Focused, Adaptive, and Efficient commercial business model. Reporting to the Regional Sales Director (RSD), KAMs will be accountable for educating healthcare providers and meeting the market access needs of our customers.

Key Responsibilities

  • Create and execute strategic plans focused on achieving territory-specific goals/KPIs, utilizing organizational tools (CRM, data, other analytics) to identify relevant opportunities and ensure sales effectiveness.
  • Provide superior full-service account support regarding all aspects of product access and education, including training HCPs and staff on proper application guidelines of Qutenza® for optimal patient efficacy.
  • Build and maintain strong, lasting relationships with key customers, staff, and national/regional KEEs as a trusted advisor.
  • Effectively prioritize and demonstrate commitment to maneuvering through obstacles and roadblocks, while remaining flexible, and resilient in a fast-paced, dynamic selling environment.
  • Engage and inspire others with a positive, problem-solving approach when challenged by adversity.
  • Pursue self-driven learning opportunities with demonstrated rigor to become a clinical pain market expert.
  • Leverage and share knowledge with peers and cross-functional colleagues to ensure success across the organization.
  • Create and hold oneself and teammates accountable to an atmosphere of transparency, trust, and a commitment to success.

Preferred Experience

  • Pain management and/or specialty pharmaceutical or biologic product launch.
  • Buy and bill or specialty product promotion, utilizing Specialty Pharmacy and/or HUB services.
  • Ability to adapt behavior in response to changing information/circumstances and remain open to new ideas.
  • Effective interpersonal and presentation (written and verbal) skills, with the ability to interact and collaborate with diverse internal and external stakeholders in an unstructured environment, fostered by a mutual commitment to the organization’s vision and mission.
  • Intrinsic drive and motivation to achieve success.
  • Exceptional prioritization, organizational, self-awareness, and decision-making skills.

Skills and Knowledge

  • Bachelor’s Degree from an accredited Institution
  • 5+ years proven key account management success in pharmaceutical/medical sales
  • Proven track record delivering exceptional sales results through a patient-centric approach
  • Expertise and experience promoting a specialty/buy and bill product across multiple sites of care (e.g. clinics, infusion centers, hospitals, government facilities)
  • Demonstrated understanding of various unique needs of healthcare stakeholders (KOLs, Payors, etc) within assigned geographic territory
  • Ability to work effectively in a fast-paced, startup environment
  • Strong commitment to demonstrating the highest level of ethics, integrity, trust, courage, and candor
  • High personal accountability for actions and results, including devotion and commitment to the success of peers and the organization


  • Willingness to travel, as required for assigned geographic territory
  • Current possession and maintenance of a valid driver’s license and acceptable driving record

Benefits Offered?

  • No

Bonus Offered?

  • No

Travel Required?

  • No


  • Mid-Senior level

Remote Job:

  • Yes

Global Experience Needed?

  • No

Specialized Experience Needed?

  • No

Apply before:

  • Apr 18, 2024
Company Overview
Averitas Pharma
Averitas Pharma

Current Openings: 0

At Averitas Pharma, we strive to enable people with pain to live and feel more like their true selves. With patients at the forefront of every decision we make, we want more than to envision people not limited by their pain; we work every day with passion and determination to make it a reality. We are currently helping patients by offering the only FDA-approved, non-opioid, topical system for the treatment of neuropathic pain associated with postherpetic neuralgia (post-shingles nerve pain) and for neuropathic pain associated with diabetic peripheral neuropathy of the feet (diabetic nerve pain of the feet). We are proudly building on the 75-year legacy of Grünenthal, a global privately held healthcare company that has been working tirelessly toward a world free of pain by approaching pain as a disease in urgent need of a solution, rather than a mere symptom. We do it because we care. Most of us have either dealt with chronic pain or know someone who has, because it is a burden that far too many people around the world must bear. Our empathy for patients, and our shared sense of mission and purpose, are what inspires us to keep going. And our people are the key to our success. For more information, visit Community Guidelines: 1. We reserve the right to remove profanity, threatening or harassing content, promotional content and any personal information. 2. Due to FDA fair balance rules, we ask that you not mention any medicines or FDA-approved therapies by name or include links to third-party sites. 3. This site is not a forum for reporting side effects experienced while using an Averitas product. Physicians, other healthcare providers, and patients are encouraged to voluntarily report adverse events involving drugs or medical devices. To make a report you can visit or call 1-800-FDA-1088 For questions about our products call 1-877-900-6479. For more information, ask your healthcare provider or pharmacist.
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