Receptionist

Hiring By - Biostaffic

 BioPharma

Australia

Job Highlights

Not Disclosed

Entry level

Posted 4 months ago
Job details
Benefits!
  • Permanent role.
  • Monday – Friday, 9am – 5pm.
  • Hillsdale, 2036 location.
  • Free onsite parking and convenient access to public transport.
  • Competitive salary with incentive program.
  • Access to kitchenette facilities.
  • Comprehensive training and onboarding, with ongoing support and development opportunities
  • Collaborative and inclusive team environment, with regular team events and activities.
  • Opportunity for career advancement within the organization.
About The Company...
Esteemed healthcare organisation dedicated to improving the well-being of patients within the community.
About The Opportunity...
Located in Hillsdale shopping center, this reputable healthcare provider is seeking a dedicated individual for the role of Patient Care Coordinator. The successful candidate will play a crucial role in delivering exceptional patient care and support within a dynamic and supportive team environment.
What You'll Be Doing...
  • Manage clinic schedules/ appointments to maximise efficiency and patient satisfaction.
  • Handle queries via calls, emails and in person.
  • Ensure gold standard level care for customers.
  • Organise payments and invoicing.
  • Maintain data integrity using the organisation's CRM system, with particular attention to patient details and appointment management.
  • Oversee AR reconciliation reports, and other relevant reports on a weekly and monthly basis.
  • Adhere to global infection control protocols to maintain a safe and hygienic clinic environment.
  • Stay informed about the latest clinic information and initiatives.
What You'll Need...
  • 2+ years' experience in a similar role.
  • Excellent attention to detail and organizational skills.
  • Proficiency in computer literacy, including Microsoft Word, Excel, Teams, Outlook, and booking systems.
  • Strong interpersonal and communication skills, with the ability to greet patients warmly and professionally.
  • Exceptional empathy, confidence, and patience in dealing with customers.
  • Proactive and flexible approach to work, with the ability to prioritise tasks effectively.
  • Willingness to travel to other sites within the organisation, if necessary.
Culture...
Committed to providing high-quality healthcare services to the local community. With a focus on patient-centric care, the team strives to make a positive impact on the lives of individuals seeking hearing care solutions.
How To Apply...
Your application will be reviewed by Francesca Strange, Specialist Manager. Feel free to call Fran on 02 8877 8719 for a confidential chat.
About Us...
Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com

Benefits Offered?

  • No

Bonus Offered?

  • No

Travel Required?

  • No

Location:

  • Australia

Experience:

  • Entry level

Global Experience Needed?

  • No

Specialized Experience Needed?

  • No

Apply before:

  • Apr 12, 2024
Company Overview
Healthcare Professionals Group
Healthcare Professionals Group

Current Openings: 0

Our recruitment focus includes all areas of healthcare: public and private hospitals, government departments, multi-national healthcare organisations (biotechnology, medical devices, pharmaceutical, scientific), health insurance funds, medical, diagnostic and imaging facilities and aged care providers and residential facilities. We have grown significantly over the years and have an established platform of people, processes, infrastructure and specialised knowledge. Through this we have developed extensive networks within specialised areas and access to a wide range of candidates and employment opportunities. Key Benefits of working with us: 1. Healthcare Expertise: We are healthcare experts. A 25 year established track record in healthcare recruitment; extensive in-house healthcare training; and consultants and senior managers with healthcare qualifications and many years of healthcare recruitment experience means that we understand the healthcare sector and can optimally represent candidates and employers. 2. Comprehensive Niche: We provide a comprehensive service. We work across all roles, at all levels, in healthcare organisations including Administration; Aged Care; Allied Health; Clinical Research; Community Services; Dental; Engineering; Executive; Finance; General Practice; Health Economics & Market Access; Human Resources; IT; Learning & Development; Legal & Compliance; Medical Affairs; Medical Imaging; Medical Specialties; Nursing; Operations; Psychology, Counselling & Social Work; Regulatory & Quality; Sales & Marketing; and Scientific. Through combining generalist and specialist business models we have a broad healthcare reach, with a targeted, specialised candidate and employer focus. 3. Extensive Networks: We have extensive networks and these provide the platform for reaching large numbers of candidates and employers. The extensive networks which are developed provide access to a wide range of candidates and employment opportunities.
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