Key Account Manager E-commerce

Job Description
Kenvue, previously part of the Johnson & Johnson Family of Companies, is currently recruiting for-
Key Account Manager E-commerce Pharma
We are recruiting a Key Account Manager E-commerce Pharma, eager to contribute to our vision and bring established E-commerce and/or pharmacy sales expertise to our team.
Your role is to deliver our e-pharmacy business plan objectives & build customer partnerships with our Lead Customers in Belgium. You will be part of the cross-functional E-commerce Squad with all relevant stakeholders to join forces.
This position reports into the E-commerce Sales Lead and is based in Antwerp, BE.
Who we are-
At Kenvue , previously part of the Johnson & Johnson Family of Companies and N°1 OTC in Belgium, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands - including Imodium®, Perdolan®, Nicorette®, Sinutab®, Neutrogena® and Motilium® - are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.
Key responsibilities-
As a leader within the E-commerce Squad and with a clear owner mindset, your key responsibilities are-

• Shaping and developing the E-commerce strategy within Pharma BE
• Be responsible to develop and execute a strong promo and activation plan in order to boldly grow our E-commerce share of everyday care
• Brilliant End to End execution of our E-commerce strategy to increase mental and physical availability of our iconic brands
  

What Will You Do

• Shape and develop the E-commerce business in pharma BE in order to deliver our business objectives-
• Lead Account planning process to grow our e-pharmacy business and win market share
• Develop the strategic commercial policy for the e-account portfolio, both pure players and omnichannel customers
• Drive Customer Value and Revenue Growth Management initiatives
• Achieve agreed business targets (NTS, Market share, Gross Profit, Distribution, ...)
• Analyse channel performances, competitive activities and relevant customer insights
• Negotiate and implement annual national agreements for designated account portfolio, according to the defined brand & channel plans for the total brand portfolio
• Translates insights into actions that challenge the status quo and that reinforce our competitive advantage and drives partnership
• Brilliant End to End execution of our E-commerce Strategy-
• You will build Customer Partnerships and will take care of perfect execution of our plans in order to deliver our business targets and develop mitigation plans
• Develop promotional & activity plans that meet the annual revenue and profitability expectations
• Deliver a full Online To Offline integrated Omnichannel plan working with the Customer Activation Team to ensure best in class execution
• Detailed planning & analysis of business performances + follow up budgets for the entrusted customer/assortment area with the aim of optimally assessing and controlling the business situation as well as initiating mitigation plans in the event of detected deviations
• You will be a key stakeholder in the E-commerce & Pharma Squad to build & develop our e-pharma agenda -
• Cross-functional cooperation with the relevant stakeholders from (digital) marketing, supply chain, controlling,legal to ensure holistic customer care Drive Customer Centricity always putting customer needs first in our thinking
• Drive Speed & Agility- Builds & reinforce a sense of urgency on key projects; helps others understand the criticality of these efforts
• Supports an environment of diverse and inclusive thinking and perspectives
• Promotes a culture of accountability by improving current performances and taking responsibility
• Mentor peers or other employees
• Analyses the outcome of recent projects; comes up with lessons and data driven decisions
  

Qualifications-

• Master’s degree or equivalent
• Fluency in Dutch, French & English.
• First experience in key account management in the pharmaceutical industry, in the FMCG sector or alternatively in an E-commerce company with a strong track record of results
• Strong experience in stakeholder mapping, influencer marketing and omnichannel is a plus
• Strategic & conceptual thinking
• Customer obsessed and customer centric attitude + strong relationship builder
• Excellent communication, negotiation and presentation skills.
• You value and demonstrate Owner Mindset, Outside-In Focus and Daring Spirit
• High propensity for collaboration & cross functional ways of working.
• High propensity for analytics, data and IT systems.
  

What’s In It For You

• Be part of the Nr. 1 OTC company in Belgium and shape health outcomes for Belgian customers and patients.
• Opportunity to develop leadership capabilities
• Build strategic muscle – shape future professional marketing strategies.
• Obtain broader general management experience (via Commercial leadership meetings)
• Opportunity for future promotion, local and International experiences.
• Competitive Benefit Package
• Volunteer Time
• Learning & Development Opportunities
  

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location
Europe/Middle East/Africa-Belgium-Antwerp-Beerse
Job Function
National Accounts
Organization
Johnson & Johnson N.V./S.A.
Job Qualifications
What we are looking for