Senior Operations Officer

Hiring By - Biostaffic


United Kingdom

Job Highlights

Not Disclosed

Mid-Senior level

Posted 4 months ago
Job details
Company Description
LGC is an international life sciences company working with customers in the government, academic, pharmaceutical, agricultural biotechnology, food, environment, security and sports sectors to achieve excellence in investigative, diagnostic and measurement science. LGC’s Grant Management Group (GMG) are experts in managing research funding to maximise its impact.
Job Description
The Senior Operating Officer (SOO) is responsible for ensuring the operational efficiency of the NIHR IP Unit and proactively supporting the Head of Technology Transfer (HTT) in the development and execution of the IP Unit’s strategic and business plans, aligned with the GMGs mission statement and objectives.
The SOO will focus on supporting the HTT in development and application of internal standards of the IP Unit’s portfolio in terms of intellectual property due diligence, government, charity and commercial partnerships contributing to the health and well being of the nation.
The SOO plays a crucial role in managing internal operations, overseeing daily operations, improving operating procedures, and supporting the coordinating staff retention and recruitment activities.
Additionally, the SOO will monitor the IP Unit’s operational performance and develop strategies to enhance results while promoting the GMGs reputation as a leading institution for return on investment from professional grant management.
  • Collaborate in the development and execution of the IP Unit’s Business Plan, aligning with the GMGs mission statement, objectives, and key tasks.
  • Design, implement, and manage systems and processes that support the IP Unit’s core business of protecting taxpayer’s investment through contract management, due diligence and policy work so as to foster health, economic and social impact. Ensuring Processes have appropriate levels of record keeping.
  • Support the HTT to develop medium-term plans which encompasses all aspects of resource management, including finances and workforce planning and development. Assist the HTT with the stabilisation of team turnover, examine progression and remuneration options with the HTT.
  • Strengthen the current IP Unit’s governance processes by ensuring compliance and (where necessary) development of existing and new standard operating procedures (SOP) and support the HTT in establishing good governance and professional standards within the Unit and with the main external stakeholder, DHSC.
  • Facilitate the integration and operation of the IP Unit with other groups within the Innovations Division, working closely to ensure a cohesive approach to the work of GMG across all stakeholders and funded institutions.
  • Assist the HTT to manage key external relationships with government departments, funded institutions, SMEs, entrepreneurs and investors, fostering collaboration and partnerships that align with the IP Unit’s objectives.
  • Engage with technology transfer organizations nationally and internationally to collaborate and coordinate policy/best practice developments, promoting the IP Unit's reputation as a leading knowledge mobilisation institution.
  • Develop and manage KPI reporting for all aspects of our contracting work as well as developing and maintaining an appropriate client relationship management system, ensuring adherence to GMGs overall operational structure.
  • Manage the workflows of the IP Unit through responsibilities 2 and 4 above
This includes-
  • The development, implementation and management of consent and due diligence process flow;
  • Responsibility for IP Unit records, ensuring all data is stored to agreed standards / SOPs;
  • Responsibility for continuous improvement of IP Unit processes, records and data;
  • Identifying opportunities to improve and escalating to HTT as appropriate.
  • This job description is designed to be inclusive and flexible, reflecting the diversity of responsibilities and tasks required for the position. As the organization evolves so may this job description within reasonable and agreed limits.
Qualifications & Behaviours and Competencies Required:
  • Curious, tenacious, and questioning mind with an appetite to challenge the status ensure continuous improvement.
  • Proactive individual with a strong work ethos
  • Excellent written skills with emphasis on attention to detail
  • Excellent communication and influencing skills with an ability to develop strong relationships
  • Strong organisation, time management and prioritisation skills
Required Knowledge, Experience and Technical Skills:
  • Educated to degree level
  • Experience in technology transfer and intellectual property
  • Experience with information and records management best practice
  • Experienced coordinating development and implementation of assurance policies and operating procedures
  • An understanding of academic and/or research activities in science
  • Experience of research funding (desirable)
  • Experience of translating policy into practice (desirable)
  • Process mapping (desirable)
  • Identifying and implementing improvement opportunities
  • Change management (desirable)
  • Microsoft Office, G Suite, and project management software
Additional Information
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.
Salary & Benefits
  • £37,900 PA
  • Bonus - subject to company performance
  • 25 days annual leave, plus public holidays (UK)
  • Enhanced contributory pension scheme
  • Life Insurance
  • Benenden Healthcare
  • Season Ticket Loan
  • Laptop, IT equipment and remote IT support
NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements.
To Apply
If you are interested in working with us and feel you have the appropriate background and skills, please apply with your CV, (with the cover letter attached in the same document), outlining your suitability for the role and highlighting your experience against the required criteria.
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

Benefits Offered?

  • No

Bonus Offered?

  • No

Travel Required?

  • No


  • United Kingdom


  • Mid-Senior level

Global Experience Needed?

  • No

Specialized Experience Needed?

  • No

Apply before:

  • Apr 14, 2024
Company Overview

Current Openings: 0

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
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