Lead, Pharmacy Programs Optimization

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Job Summary
Reporting to the Senior Director, Pharmacy Programs, the Pharmacy Programs Optimization Lead analyzes and measures the effectiveness of Pharmacy Programs and develops sustainable, repeatable, and quantifiable improvements. The incumbent develops methodology and leads cross-functional team initiatives, such as the onboarding of new business partners and business transitions. The Pharmacy Programs Optimization Lead research best practices and standards within and outside the organization to establish benchmark data, collects and analyzes data to initiate, develop, and recommend business practices and procedures that focus on enhanced independent pharmacy performance while identifying opportunities for business growth. The incumbent liaises with cross-functional business leads with a collaboration & continuous improvement mindset.
Specific Responsibilities

• Identifying business growth opportunities across all categories, impacting our independent pharmacy network
• Leading projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop and recommend improvements and innovation through data-driven insights
• Conducting and/or support training of team members on Reporting and Continuous Improvement tools and techniques in both formal and informal (just-in-time) settings
• Working closely with business leaders throughout the project life cycle
• Developing and managing business leader relationships at Director/MD levels
• Leading and organizing cross-departmental groups through complex and strategic workshops
• Tracking projects from ideation to completion
• Helping to create project plans and documentation considering resources, task priority, risks, and dependencies.
• Developing and delivering story and presentations for report outs independently
• Using subject matter and professional experience to manage the development and implementation of new projects and opportunities, and apply analytical rigor and process optimization to solve critical business problems
• Builds, implements, and facilitates business performance and processes using a proven methodology to maximize value to the organization.
• Leads and executes business project implementations, ensuring all key critical success factors are met or exceeded; develops mitigation strategies as needed.
• Is responsible for aggregating insights, analytics, and retail business performance information, building and delivering presentations to senior management, internal and external stakeholders.
• Collaborates with peers within the Sales Department, and the larger McKesson organization to exchange on leading practices and stay abreast of market, industry trends and conditions, as well as technological advances.
• Identifies and addresses operational performance matters that impact business results or expose the organization to business or regulatory risks.
• Maintains relevant business knowledge of products and manufacturers.
• Fosters a culture of performance, continuous improvement and collaboration with Management and peers and acts as a McKesson ambassador of corporate values.
  

Position Requirements
Working Experience

• 7-10 years’ experience in pharmaceutical environment.
• Retail/Wholesale/Manufacturing/Specialty Programs/Pharmacy experience an asset.
  

Education

• University degree in relevant discipline or equivalent experience
• PMP, SCMP, CSCP or Six Sigma/Lean designations are compelling assets.
  

Personal Development And Soft Skills

• High level of integrity and accountability.
• Ability to question the status quo, identify and prioritize continuous improvement opportunities.
• Strong analytical skills combined with attention to detail.
• Demonstrate leadership and influencing skills.
• Excellent partnering skills; team player.
• Ability to collaborate and adapt the message across various levels of the organization.
• Excellent communication and presentation skills primarily in English
• Change ambassador with peers.
• Resourceful and autonomous; ability to work independently, under minimal supervision.
• Strong business acumen.
  

Technical Skills

• Extensive knowledge of MS Office products (Power Point, Excel, Word, Project, Visio and Power BI).
• Knowledge of project management fundamentals.
• Proven skills in rigorous analytics, opportunity extraction and change management.
  

Other Skills And Capabilities

• Solid experience leading cross-functional operational projects.
• Demonstrate ability to perform in a cross-functional team and under high pressure conditions.
• Customer-focused.
• Attention to detail, whilst maintaining a strong sense of summary and ability to synthesize.
• Ability to identify operational and strategic issues or improvement opportunity and proactively build a plan and execute solutions.
• Available for travel (5 times per year, with overnight stay).
  

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$102,100 - $170,100
McKesson is an Equal Opportunity employer.
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
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McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
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