Senior Operations Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Section A – Specific Responsibilities

• Analyzes operating and delivery procedures, systems and schedules and all other distribution centre activities to identify potential efficiency improvements and cost-savings
• Ensures that responsibilities are defined and assigned to supervisors and employees to maximize efficiency and productivity
• Supports and executes performance reviews for Operations Supervisors, supporting development plans and actively coaching areas of opportunity
• Ensures policies and practices are respected related to employee/labour relations and promotes efforts to build strong employee engagement
• Monitors, maintains and identifies opportunities to improve customer service levels for all customers
• Maintains appropriate communications with all levels of the organization and ensures that distribution centre employees are aware of company's progress and direction
• Administers policies and practices related to employee /labour relations (Bargaining, Union-Management Committees and Grievances hearing) in conjunction with Human Resources. If applicable, participates in the negotiation of the collective agreement(s).
• Actively encourage the Six Sigma program of continuous improvement by identifying cost reduction or quality improvement initiatives
• Ensures that all vehicles, equipment, buildings and property are maintained in accordance with Company standards
• Responsible for oversight of Automation equipment and processes in coordination with Facility maintenance team and 3rd party vendor
• Is accountable for ensuring proper review, update and audit of Security, Regulatory and GMP policies and programs to ensure compliance
• Ensure that health and safety practices are followed within the workplace through on-going monitoring of health and safety programs and audits; provision of all equipment, material and protective devices; appointing / ensuring leaders are competent in Health and Safety
• In coordination with Regional HR, ensure workforce planning requirements are completed and monitored; provide opportunities for development and training for Leadership team as required
  

Section B – Position Qualifications

• Post-Secondary degree or minimum 8 years of experience in distribution, warehousing or manufacturing environment
• Experience in the pharmaceutical industry an asset
• Experience with automation an asset
• Minimum 10 years of experience in a complex leadership capacity
• Labour Relations/ Employee Relations experience
• Demonstrated experience with Six Sigma, Lean Principles and process improvement
• Ability to establish and analyze business metrics to effectively set targets and standards of performance
• Strong organization and tactical planning skills
• Ability to take initiative, strong work ethic, behave with a sense of urgency
• Demonstrated change management, problem solving & decision-making capabilities
• Flexible schedule requirements
• Ability to travel (minimal)
• Strong communication and analytical skills (Proficient working knowledge of Microsoft Office Suite)
  

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$80,300 - $133,900
McKesson is an Equal Opportunity employer.
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
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McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.
Current employees must apply through internal career site.
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