Senior Account Director

For the past 26 years Klick Health has helped life science clients bring their groundbreaking ideas to market. We’ve also spent that time creating an ecosystem for talented and empathetic individuals to chase their passions while creating long-lasting friendships in the process. What does that mean for you? Well, we grow a lot—like every year for 26 years and counting. And as we evolve and scale, so does our global reach. With that in mind, Klick Health is opening offices in key global markets, and hiring people from those markets who value the health of their communities.
Our philosophy is to invest in people early and to develop future leaders at all levels. It’s what’s put us on multiple Top 10 lists for workplace culture—we give people the necessary guidance and room to innovate. We know that career paths are seldom simple and straightforward, but we see that as an asset. If you feel like you'd be a good fit, please apply and join us in doing health differently.
By helping startup one of our regional offices at Klick, it will allow you to do the best work of your career. There’s just so much more opportunity and support here than you’re used to. We have no big network issues, no posturing, no politics, and no BS. You’ve never worked with a team like this.
You will deliver fantastic work to your healthcare clients. Why? Your team. You’ll partner across crafts to deliver outstanding creative, activation, tech enablement and more. We’re looking to you to extend and build the high-performing, people-first Klick culture in your region, which also means ensuring the culture is authentic to your part of the world.
At all levels within Client Services, you have a tremendous amount of ownership and autonomy to do what’s right for our clients. We are highly empathetic, and highly competitive. We are always looking for the win/win, and we play as hard as we work.
Management and Execution

• With the team, manage project execution to ensure processes are being followed and that projects comply with regulatory requirements.
• Manage tight deadlines and exceed client expectations with attention to detail and flawless execution.
• Oversee and manage project budgets under your direction to success.Identifying opportunities for organic growth.
• Lead cross-functional teams in delivering programs.
• Maintain an action and solution oriented approach at all times.
• Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience.
• Understand clients’ businesses, industry, competitors, key drivers, environment, etc.
• Relentlessly work to identify opportunities to bring value to our clients’ businesses.
• Articulate clients’ brand objectives and ensure they are incorporated into recommendations.
• Contribute to the development of the account plan for each client.
• Strong presentation and communication skills is a must.
• An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
  

Experience

• 8+ years client services experience in the advertising industry.
• 3+ Years pharmaceutical/healthcare advertising experience.
• Comfortable managing 3M+ in size of business.
• Maintain and grow client relationships at the Associate Director/Director level.
• Launch experience is a plus (this does not mean every role will be in launch phase).
• Intake of new client opportunities and brief coordination.
• Setup, lead and, run client meetings, provide follow-up and recap notes.
• Strong financial acumen.
• In partnership with Project Management, review and create scopes of work.
• Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
• Strong presentation and communication skills is a must.
• Comfort and enthusiasm for integrating AI into your work
• University degree required, MBA a plus.
  

Requirements

• Travel: As need travel to client, mainly in the US and Canada.
• Valid passport is required.
• Comfort with and enthusiasm for integrating AI into your work.
  

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.